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2 - Mostly Business [clear filter]
Friday, October 6
 

9:15am

Healthcare Analytics: Simplification, Aggregation, & Translation….Oh My!
Medical technology companies worldwide are challenged by fast-paced technological innovation, changing business models, evolving health care delivery systems and increasing pressure to demonstrate value – all this while being patient-centric! To be successful, companies need to think strategically about how to leverage analytics, big data and constantly-changing technology. In this session, Cindy will share how 3M is leveraging innovations and strategic partnerships to meet the needs of customers today – and tomorrow. 

Speakers
avatar for Cindy Kent, MDiv, MBA

Cindy Kent, MDiv, MBA

President & GM, 3M Infection Prevention Division, 3M


Friday October 6, 2017 9:15am - 10:00am
Auditorium Optum, 13625 Technology Drive, Eden Prairie, MN, United States

9:15am

Using NLP to Turn Observations Into Insights
Net Promoter Scores are one of the most popular ways for companies to measure customer satisfaction. This talk will highlight the value of going beyond a single score to leverage the customer’s voice to surface actionable insights. We will walk through examples of how unstructured text can lead to a more robust Net Promoter System that will enhance product quality, customer loyalty, and quality service.

Speakers
avatar for Anne-Marie Currie, PhD.

Anne-Marie Currie, PhD.

Principal Data Scientist, Advisory Board Company


Friday October 6, 2017 9:15am - 10:00am
Room 4 & 5 Optum, 13625 Technology Drive, Eden Prairie, MN, United States

10:15am

Analytics Beyond the EMR
As the healthcare system changes from volume to value and risk based contracts, the ability to incorporate EMR data with external data to create a patient-centric repository becomes critical.  Bringing all these disparate sources together requires a central data model that allows all the data to be mastered, cleansed and harmonized so you can build accurate analytics across the healthcare system.

Speakers
avatar for Tony Jenkens

Tony Jenkens

Healthcare Solution Architect, Information Builders

Sponsors

Friday October 6, 2017 10:15am - 11:00am
Room 6 Optum, 13625 Technology Drive, Eden Prairie, MN, United States

1:15pm

Humanizing Analytics to Build Action and Momentum Within an Organization
Despite an overwhelming amount of available data, modeling, reporting and insight - sometimes it's hard to build traction and momentum around a daunting subject - how do we look at data, make it simple to understand, and get it to be part of the conversation across the organization? 

This conversation between Allina Health digital experience leader, Chris DuFresne and members of GoKart Labs (Partner Matt Johnson and Client Lead Eric Lovold) will break down the process they used to build momentum and action around data and the customer journey. 

Learn how they used a design sprint, rapid prototyping and human language to help make data/insight part of the everyday conversation and build momentum throughout the organization. 

Moderators
avatar for Eric Lovold

Eric Lovold

Client Lead, GoKart Labs

Speakers
avatar for Matt Johnson

Matt Johnson

Partner, GoKart Labs
avatar for Chris DuFresne, MBA

Chris DuFresne, MBA

Director Information Systems - Digital Consumer and Employee Experience, Allina


Friday October 6, 2017 1:15pm - 2:00pm
Auditorium Optum, 13625 Technology Drive, Eden Prairie, MN, United States

2:15pm

Impact of Analytics and Workflow Technology on the Delivery of Care Management services
Speakers
avatar for Thomas Dow

Thomas Dow

Chief Development Officer, Genoa Medication Management Solutions
AV

Abbie Vogler

Director of Professional Services, Medication Management Systems

Sponsors

Friday October 6, 2017 2:15pm - 3:00pm
Auditorium Optum, 13625 Technology Drive, Eden Prairie, MN, United States